| 44 | 0 | 92 |
| 下载次数 | 被引频次 | 阅读次数 |
随着计算机技术的发展,虚拟代言人在营销领域得到广泛应用,但存在一定局限性。该研究基于感官营销理论,探究代言人类型与语言风格的交互作用,以缓解虚拟代言人感官能力不足的负面影响。三项实验结果表明:代言人类型与语言风格对广告效果具有交互作用,且感知感官能力在其中起中介作用。此外,产品类型也具有调节作用。研究结论为企业选择虚拟代言人提供理论指导,同时丰富了语言风格与代言人类型的相关研究。
Abstract:With the advancement of computer technology, virtual endorsers have been widely adopted in the field of marketing, yet they have inherent drawbacks.Based on sensory marketing, the present study explores the interaction between endorser types and language styles to mitigate the negative impacts arising from the insufficient sensory capabilities of virtual endorser.Three experiments demonstrate that: there exists an interaction effect between endorser types and language styles on advertising effectiveness, with perceptual sensory capability playing a mediating role in this relationship.In addition, product type also exerts a moderating effect.The research findings provide guidance for enterprises in the selection of virtual endorsers and enrich relevant studies on language styles and endorser types.
[1] 李可诣,靳菲.代言人类型与品牌形象对消费者态度的交互影响 [J].贵州财经大学学报,2022(5):83-91.
[2] 艾瑞咨询.中国红人新经济行业发展报告[R/OL].2023-08-17.https://www.iresearch.com.cn/Detail/report?id=4226&isfree=0.
[3] Zhou Xinyue,Yan Xiao,Jiang Yuwei.Making Sense?The Sensory-Specific Nature of Virtual Influencer Effectiveness [J].Journal of Marketing,2024,88(4):84-106.
[4] 张宁,余利琴,郑付成.虚拟代言人特征对品牌态度的影响研究:产品知识的调节作用[J].珞珈管理评论,2018(2):91-101.
[5] 冯源,姜凌.虚拟的说服力:消费者拟人化感知对虚拟名人广告的影响机制 [J].应用心理学,2020,26(4):315-326,357.
[6] 王颖,黄燕玲,伍进.虚实有度:Z世代的虚拟代言人真实性感知对其旅游意愿的影响研究[J].旅游科学,2025,39(3):105-125.
[7] 李子.虚拟数字人拟人化特征对广告效果的影响:有调节的中介效应分析[J].新媒体与社会,2025(1):387-406,470-471.
[8] 沈雪瑞,李天元,曲颖.名人代言对旅游目的地品牌资产的影响研究:基于代言人可信度的视角 [J].经济管理,2016,38(4):138-148.
[9] 王雪芳,张红霞,陈振杰.合作还是冲突?组合代言中代言人关系类型对广告效果的影响 [J].心理学报,2017,49(10):1344-1356.
[10] 张辉,徐红罡,黎芸妃.名人代言对目的地品牌至爱的影响:信源可靠性和匹配性假设视角[J].旅游学刊,2021,36(9):60-74.
[11] 聂烜,沈鹏熠,许基南.新媒体环境下网红代言对品牌价值的影响机制:粉丝参与的中介作用[J].当代财经,2024(4):99-112.
[12] 徐岚,段焕姣,崔楠,等.你能代表我们吗:虚拟代言人对社会利益诉求产品购买意愿的影响[J].营销科学学报,2026,6(1):36-54.
[13] 王佳炜,陈红.品牌竞合中虚拟影响者代言的传播逻辑 [J].当代传播,2021(2):82-85.
[14] 谷虹,傅宇,周春妍.超写实虚拟代言人可信度的结构维度:基于扎根理论的探索[J].新闻与传播评论,2025,78(6):100-111.
[15] 赖俊明.基于消费者认知的不同类型品牌代言人适用性研究 [J].商业研究,2016(1):156-166.
[16] 朱振中,房晓芸,单明辉,等.语言风格对在线评论有用性的影响:调节定向视角[J].南开管理评论,2024,27(3):234-246.
[17] 朱振中,单明辉,房晓芸.“陈述”还是“修辞”:在线评论语言风格对消费者购买意愿的影响[J].财经论丛,2023(11):92-102.
[18] 袁兵,黄静,曾一帆.网络评论语言的抽象性对消费者品牌态度与购买意愿的影响:一项基于语言类别模型(LCM)的实证研究[J].营销科学学报,2013,9(3):17-30.
[19] De Angelis M,Tassiello V,Amatulli C,et al.How language abstractness affects service referral persuasiveness [J].Journal of Business Research,2017,72(3):119-126.
[20] 曾江洪,黄向荣,杨雅兰.众筹品牌推广效果的影响因素研究:基于详尽可能性模型视角 [J].管理评论,2022,34(9):170-180.
[21] Choi S,Liu S Q,Mattila A S.“How Mayi Help You?” Says a Robot:Examining Language Styles in the Service Encounter[J].International Journal of Hospitality Management,2019,82:32-38.
[22] Krishna A.An integrative review of sensory marketing:Engaging the senses to affect perception,judgment and behavior [J].Journal of Consumer Psychology,2012,22(3):332-351.
[23] 钟科,王海忠,杨晨.感官营销研究综述与展望[J].外国经济与管理,2016,38(5):69-85.
[24] 黄静,郭昱琅,王诚,等.“你摸过,我放心!”在线评论中触觉线索对消费者购买意愿的影响研究[J].营销科学学报,2015,11(1):133-151.
[25] Li Huajun,Lei Yueqiu,Zhou Qi,et al.Can you sense without being human?Comparing virtual and human influencers endorsement effectivenessa [J].Journal of Retailing and Consumer Services,2023,75:103456.
[26] Li You,Li Xiaolin,Cai Jiali.How attachment affects user stickiness on live streaming platforms:A socio-technical approach perspective [J].Journal of Retailing and Consumer Services,2021,60(2):102478.
[27] 汪旭晖,郭一凡.商品—卖家在线声誉不一致如何影响消费者购买意愿?[J].经济管理,2020,42(11):125-140.
[28] Nelson P.Information and Consumer Behavior [J].Journal of Political Economy,1970,78(2):311-329.
[29] 马丽娜,周佳男.人工智能可供性情境下员工—AI协作对企业绿色创新的影响机制[J].研究与发展管理,2025,37(6):80-93.
[30] Lee Y S,Yoo Y C,Kim H D,et al.Distance matters:the effects of self-brand connections and construal levels on ad responses [J].International Journal of Advertising,2020,40(3):1-28.
[31] Aerts G,Smits T,Verlegh P.How online consumer reviews are influenced by the language and valence of prior reviews:A construal level perspective[J].Computers in Human Behavior,2017,75:855-864.
基本信息:
中图分类号:F713.8;F274
引用信息:
[1]袁海霞,刘慧.感知感官能力视角下代言人类型和语言风格对广告效果的研究[J].梧州学院学报,2026,36(01):21-29.
基金信息:
安徽省自然科学基金项目(2308085MG231)
2026-02-15
2026-02-15